Privacy & Data Protection

This Privacy Policy explains how we collect, use and protect personal information when you use the services of Mr Sloty. We respect your privacy and aim to be clear about the types of data we hold, why we use it and how you can manage your information. This page covers account data, transactional records, device and cookie information, third-party sharing and your privacy rights.

Types of data we collect

We collect a range of information necessary to provide and secure your account and to meet legal and operational requirements. Broad categories include personal data, technical data and transactional data.

Personal data

Personal data is information that identifies you directly or indirectly and typically includes your name, date of birth, contact details, postal address and verified identity documents when required for account checks.

Technical data

Technical data covers IP address, device and browser information, operating system, login timestamps and activity logs. This helps us maintain service availability, prevent fraud and improve security.

Transactional data

Transactional data includes deposits, withdrawals, game activity, bets, promotions used and payment method details. We may also store records of support interactions and any account verification checks carried out for compliance or security purposes.

How we use your information

We use data to operate your account, process payments, verify identity, prevent fraud, handle support requests and comply with legal obligations. Aggregated or anonymised data may be used to analyse service performance and improve user experience. We do not use personal data for unrelated marketing without your consent.

Data protection practices

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or unlawful processing. Access to personal data is restricted to authorised staff and third-party service providers who need the information to perform services on our behalf.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support secure logins, measure site performance and deliver basic functionality. Most browsers allow you to block or delete cookies via settings; doing so may affect how the site functions. Where tracking requires consent, we rely on user choices to enable or disable non-essential tracking.

Information sharing and third parties

We may share personal data with payment processors, identity verification and fraud-prevention providers, technical hosting partners and legal advisers when necessary. We only share the minimum data required and expect partners to handle it securely. We will disclose information to law enforcement or regulators when required by law.

User rights

You have rights over your personal data including the right to access, correct or request deletion of information, and to object to or restrict certain processing. We will consider requests in line with applicable data protection laws and will provide guidance on how to exercise these rights.

Access, correction and deletion

You can manage much of your information via your account settings. For other requests, contact us at [email protected]. We will respond to reasonable requests and may retain limited data where necessary for legal, tax or fraud-prevention reasons.

Changes to this policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated effective date. If you have questions about our approach to privacy or how MrSloty handles your data, please contact [email protected].